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InDesign Plugin - Installation

OpenAsset Cloud Feature Only

Installation

The OpenAsset plugin is compatible with Adobe InDesign CC 2015.4 - 2018. There are two ways to install the plugin: (1) using the Adobe Add-on Store and (2) manually installing. Once installed, using either method, the plugin will automatically receive updates from OpenAsset. Some Adobe licenses will require a manual install of the plugin. Here is a breakdown of the Adobe license options and install methods available:

 

Adobe CC License Type CC Add-On Store Manual Install Network Install
CC Individual License ✔️ ✔️ ✔️
Enterprise Named User License X ✔️ ✔️
Enterprise Serial License X ✔️* ✔️*
       
Updates Completed Automatically Manually Manually

* The Enterprise ID may be requested by Adobe (Extension Manager Command Line Tool) as part of the install process. This means end users will need to know the Enterprise ID or have an IT person enter it for them on their computer.

 

Watch this video to learn how to install the OpenAsset InDesign Plugin:

Use Adobe's Add-On Store

By using Adobe's store, your plugin will automatically update whenever newer versions are available (as long as you are logged in to Adobe).

  1.  Make sure InDesign is closed before installing the plugin. 
  2.  Download the plugin via Adobe's Creative Cloud Add-on Store here: https://creative.adobe.com/addons/products/14161

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Install Manually (not the Adobe Add-on Store) 

There are two reasons for installing the plugin manually (not using the Adobe Add-on Store):

  1.  Your Adobe license doesn’t allow for installing plugins via the Add-on Store. In this case, see Adobe install matrix above. 
  2.  Unfortunately, we have noticed that Adobe's Creative Cloud Add-On Store can be buggy. If the Add-On Store is not working for your account, you can also download the plugin via our Direct Installer. 

 

It is necessary for the Adobe Exchange version of the plugin to be uninstalled before 2.4.0 can be manually installed. Once you have uninstalled the plugin, the CC app does need to sync after an uninstallation so that it removes the CC install folder.

 

For PCs this folder can be found in the following location:

C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.axomic.openassetforindesign.extension

 

For Macs, use the following location:

/Library/Application Support/Adobe/CEP/extensions

 

You may need to copy and paste this path directly into the "Go To Folder" option under "Go" when you have Finder open.

 

If the CC app has synced and you are still seeing this folder, or if the sync is taking some time, you can simply delete this folder and you should be able to install 2.4.0 without errors.

 

To install manually, use the following links. Remember to close InDesign before installing.

 

1. Having downloaded the plugin file, open the InDesign plugin installer.

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2. Select the correct disk to save the plugin to.

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3. Enter your password or use the Touch ID facility.

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4. Close the installer.

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Once installed, the plugin will automatically receive updates from OpenAsset.

 

When you launch InDesign, the OpenAsset plugin will be visible in the panel, where you will see the updated version number:

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Network Installation

You can install the plugin over your network using the MSI provided in the above links and pushing the installation out via Group Policy.

You can find our guide for network installation here.

Using the Plugin

For more information on using the InDesign plugin, visit our plugin workflow page

Troubleshooting

Having issues with the plugin? Visit our Troubleshooting page

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