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Axomic release major and minor upgrades to OpenAsset throughout the year. We aim to deliver one major upgrade per year, while the minor upgrades can include small feature sets and bug fixes. Upgrades are included in your annual OpenAsset subscription. 

Upgrade Process

The upgrade process is fairly painless. Our Support Engineers will need to access your OpenAsset server and update the codebase. This process can take up to one hour. During this hour there may be some down time with OpenAsset, so we'll want to plan the upgrade for a convenient time that minimizes disruption for your users. 

Do we need new hardware for the upgrade?

Typically not. Your current OpenAsset server should be fine as long as your OpenAsset server meets the minimum hardware requirements listed on the Installation & Requirements page. 

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