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iPad Integration


The iPad app requires an additional license, please speak to your Customer Success Manager for more information.

OpenAsset for iPad enables you to sync your favourite images onto your iPad and take them with you, anywhere. Now there are no limits to where you can showcase your work.

Setting up the App

To start using the OpenAsset iPad app, follow these simple steps:

1. Download the App

You can download the app for free from iTunes

2. Configure your OpenAsset iPad App Settings

The App will automatically connect, through Wi-Fi, to an OpenAsset server within your organization. 

  1. Go to "Settings" on your iPad 
  2. Tap "OpenAsset" within the Settings section 
  3. Enter the "Host", which is the same as your OpenAsset URL 
  4. Enter your OpenAsset User Name and Password 
  5. Make sure the "Test Server" option is turned "OFF"

Here is an example of what your settings page should look like if you have completed the steps above (click the image for larger view of screenshot):


Important Note: The files you add to your iPad will not be the original files, instead they will be the resized/optimized versions that were created when the files were uploaded to your system. You can select the 'File Size Cap' option in the app's settings and set the maximum file size for any file that is added to your iPad. This option is designed to help stop overly large video from being added.


In example above, the default size is 100MB, but this user has chosen to reduce the file size cap to 5MB.

Using the App

The OpenAsset App is designed to be simple yet effective. Here is a breakdown of the different elements of the app:

File Sizes Optimized for the iPad

Image Files

The image size that is uploaded to your iPad by default is the Medium (PowerPoint) size, which is created when the original file is uploaded to your OpenAsset system. You can view the details of this size by going to Manage > File Conversion > Image Sizes in your system, as an admin user.

This is an optimized size for images to display on your iPad, however if you require a different size then please speak to your Account Manager and they can arrange an alternative size.


Video Files*

OpenAsset offers two options for iPad optimized videos; a 1080p (referred to as videolarge in your system) and a 720p (referred to as videomedium).

Basically you are looking at a high quality option (1080p) and then a lower quality option (720p) designed to be available if you have concerns regarding file size and storage space issues.

(To help give you an idea of scale, the Lord of the Rings: Return of the King film (3+ hours long) is about 4GB in size as a 1080p file)

Your OpenAsset system is not initially set up to process uploaded videos into either of the videolarge or videomedium sizes, so if you wish to use videos on your iPad you need to speak to your Account Manager to arrange which video sizes you would like enabled. 

*You need to be on OpenAsset 8.1.8 or later to be able to sync an iPad video to your iPad. Check which OpenAsset version you are on by going to Manage > System Settings > System Info (as an admin user). If you are on an older version of the system email an upgrade request to support@openasset.net.


The OpenAsset iPad App works by syncing with your albums. Any album that you have permission to view can be synced.

So with that in mind, the first step to actually using the app is to get the images and videos you want to have on your iPad into an album.

Once you have your albums all setup then the process of adding content to your iPad is very simple:

1. Launch the OpenAsset iPad App from your iPad desktop.

2. Tap on the 'sync' option at the top left of the app.


You will then seen in front of you list of all the albums that you have permission to sink to your iPad.


You can refine this list at the bottom left of the page to show just albums owned by you (My Albums), albums shared with you or company albums, or a combination of the three options. Simply tap one of the options and the box will go grey to indicate that those albums have been taken out of your view. In the example below only Company Albums are displaying on the page.


3. Tap the albums you wish to sync with your iPad (doing so puts a tick next to each album).

4. When you are done, tap the 'Sync Now' option at the top right of the page.


The next step is that the albums, and the images and videos from those albums, will start to copy onto you iPad. During this process a progress popup will appear on your screen displaying two progress bars. The top bar represents the progress of the whole syncing process and the bottom bar represents the progress of the individual albums that are being synced.



5. When the syncing process is complete a popup will appear, tap 'OK' to continue to view all the albums you now have on your iPad.




Syncing Hiccups: In some instances you may find that a message appears at the end of the syncing process saying that some files were 'skipped' and therefore not added to your iPad.


If you tap "ok" the details of which files and why they weren't added will be explained. In this specific example it is because their files sizes exceeded the maximum allowed size.



Important Note: When re-syncing your OpenAsset iPad App you need to be aware that the process essentially removes all existing OpenAsset files from your iPad and then adds all the new files from the albums you have chosen to sync. Therefore if you are looking to keep all the existing albums on your iPad and just want to add some more you need to make sure that all the existing albums are selected from the syncing page before you tap 'Sync Now'. (Albums that are already synced with your iPad will display with a capital 'S' next to them on the syncing page)

The following message will appear on your screen after you tap the 'Sync Now' option when doing a re-sync.



Once you have synced your albums they will display neatly on your home page as such:


Double tapping an album brings up it's details.


A single tap on the album will take you through to the album's page where all the files are displayed as thumbnails.

At the top right of the screen you have the option to increase or decrease the size of the thumbnails. Simply tap this option and slide your finger from left to right to adjust them on the page.


If you double tap a file it brings up it's details.


A single tap displays the file as a single unit of the page. From this you have the option to pinch the screen to zoom in and out (if the file is an image). As well as being able to see the details of the file by tapping the info icon at the top right of the screen.


If you tap the file once you will put it in presentation mode which leaves you with an elegant black background surrounding the file.


For an image in presentation mode you can still pinch your screen to zoom in and out, as well as sliding the image from left to right move to a different file in the album.


For videos a 'video icon' can be seen at the bottom right of the thumbnail when viewing all the files in an album. In the screenshot below the top left image is a video file.


Once in the presentation mode for a video, tap the play button at the center of the screen to watch the video.

If you wish to zoom in on the video select the expand option from the top right of your screen. (Alternatively you can tilt you iPad to get the video to display horizontally.)

You also have the added benefit of being able to use AirPlay, which you can use to play the video through Apple TV. Simply click the option at the bottom right of your screen to do this.


When on the app's home page, or on an album's page, you will see a search option at the very top of the app.


Tap this option to begin your search. In this instance the search is being performed from the home page, however in instances where you are performing a search from an album's page then you have the added option of refining your search parameters by only searching within the files on that page. This option is shown below.



When it comes to searching the more metadata you have attached to your files the more searchable they will be in the app. From this search section you are able to search in the following fields (if they have been filled in on the file that is):

  • Album (id, description, name)
  • Category (id, name)
  • CopyrightHolder (id, name)
  • Image (id, caption, image description, filename, original filename)
  • Keywords (id, name)
  • Keyword Category (id, name)
  • Photographer (id, name)
  • Project (id, code, name)
  • Project Keyword (id, name)
  • Project Keyword Category (id, name)
  • User (id, full name)


When you start typing a search term a list of possible files and albums will appear. If you are looking for a specific file then simply select it from the list when it appears, if you are looking for a selection of files then you have the option to click the 'view matched files' that rests at the top of your search results. 


Tapping this option displays all the files on one page for you.



Administrator rights on the iPad

You will require an Administrator login on your iPad when installing the OpenAsset iPad app. WIthout this you will be unable to install the OpenAsset iPad app.


iPad wifi connection

The iPad must be connected to a network that has access to OpenAsset. To test this: Open up the Safari browser and type in your OpenAsset URL. If you can access the OpenAsset URL via Safari, then it is likely that your OpenAsset iPad access will work. If you cannot access your OpenAsset URL, you could be connected to 'guest' wifi within your network. You will need to speak to your internal IT staff to help you gain the correct access.


OpenAsset URL

Make sure you have entered the correct OpenAsset URL in the OpenAsset iPad app settings

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